What is the minimum order for custom logo embroidered promotional products?

The minimum order is 12 pieces per style. You can mix sizes or approved colors to reach the 12-piece minimum for most promotional items.

What types of promotional products can be embroidered or printed with our logo?

We offer apparel, hats, bags, towels, office accessories, and corporate gifts decorated with your logo or design.

What decoration methods are available for promotional products?

We use embroidery, screen printing, and heat transfer depending on the product type to ensure consistent logo quality.

Will I receive a proof before production starts?

Yes — we provide a digital proof showing placement, color, and size before production begins.

How long does production take for embroidered promotional products?

Most orders are completed in 7–10 business days after proof approval. Rush service is available.

Can you match our brand colors and logo for embroidery or printing?

Yes — Pantone/PMS color matching is available for embroidery threads and print inks.

Can I personalize each product with individual names or titles?

Yes, we can add names, departments, or titles along with your logo for personalized gifts or uniforms.

Which file formats do you accept for logos and artwork?

Vector AI, EPS, and PDF files are preferred; high-resolution PNG or SVG are also accepted.

Do you offer bulk discounts and free shipping on promotional product orders?

Yes — tiered volume discounts and free shipping apply to qualifying orders (typically over $1,000).

What is your return policy for custom promotional products?

Custom-decorated products are non-returnable except in cases of production defects or errors.

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