Question 1

How many pieces can I buy?

Accepted Answer

The minimum order is 12 pieces per style. You can mix sizes and often colors within the same style to reach the minimum.

Question 2

What medical wear items can you customize with our logo?

Accepted Answer

Scrub tops and pants, jogger scrubs, scrub caps, lab coats, warm-up jackets, patient care polos/tees, and isolation outerwear — all available with professional embroidery.

Question 3

Which scrub fabrics and features do you offer (comfort & performance)?

Accepted Answer

Options include stretch blends, moisture-wicking, easy-care, stain-release; some lines add antimicrobial and fluid-resistant finishes. See product pages for details.

Question 4

What decoration methods work best on scrubs and lab coats?

Accepted Answer

Embroidery is preferred for a crisp, durable professional look. Woven/embroidered patches and select heat-transfer options are also available for certain fabrics.

Question 5

Where should the logo go on scrubs and lab coats for best visibility and function?

Accepted Answer

Left chest above the pocket (logo), right chest (name/title), sleeve, or upper back/yoke. We avoid pocket openings and high-stress seams; proofs confirm positioning.

Question 6

Can you add names, titles, and department lines to each garment?

Accepted Answer

Yes — we can embroider individual names, credentials, and departments for each team member.

Question 7

Can you match our brand colors and department color coding for scrubs?

Accepted Answer

Yes — we offer Pantone®/PMS thread color matching and can align garment colors with unit/department color codes.

Question 8

What sizes and fits are available (including petite and tall)?

Accepted Answer

Most lines offer XS–3XL (select extended sizes) plus Petite and Tall inseams on many pants. See size charts for exact measurements.

Question 9

Can we mix sizes, fits, and colors within one order for multiple departments and clinics?

Accepted Answer

Yes — mix approved sizes/fits and colors within the same style while meeting the 12-piece minimum. Kitting by person or location is available on request.

Question 10

Which logo file formats do you accept for embroidery on medical wear?

Accepted Answer

Vector files (AI, EPS, PDF) preferred; high-resolution PNG/SVG accepted. We digitize your logo for embroidery.

Question 11

Will I see a proof before production starts?

Accepted Answer

Yes — a digital mock-up shows logo size, placement, and thread colors. We begin production only after approval.

Question 12

How long does production take for custom scrubs and medical apparel?

Accepted Answer

Standard turnaround is 7–10 business days after proof approval. Rush options and expedited shipping may be available.

Question 13

How should embroidered scrubs and lab coats be washed and cared for?

Accepted Answer

Machine wash cold with like colors; tumble dry low or hang dry. Avoid bleach and do not iron directly over embroidery. For industrial laundering, choose suitable products and follow labels.

Question 14

Do you offer bulk discounts and free shipping for healthcare groups and hospitals?

Accepted Answer

Yes — tiered volume discounts are available, and free shipping applies to qualifying orders (typically over $1,000).

Question 15

What is your return policy for custom embroidered medical wear and scrubs?

Accepted Answer

Custom-decorated garments are made to order and not returnable except for production defects or embroidery errors. Review proofs, sizes, and specs before approval.

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FEATURE	STANDARD MEDICAL SCRUBS	PREMIUM EMBROIDERED MEDICAL WEAR
Material	Cotton / Poly Blend	Soft Performance Fabric
Fit	Relaxed / Unisex	Modern Professional Fit
Best For	Daily Clinical Use	Hospitals, Clinics & Branding

Custom Embroidered Logo Medical Wear Clothing and Scrubs